1. Introduction
Welcome to Posturia ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using Posturia, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, and password when you create an account.
- Profile Data: Height, weight, age, and gender information that you voluntarily provide for more accurate posture analysis.
- Payment Information: Billing details processed through our secure third-party payment providers (we do not store credit card numbers directly).
2.2 Body Scan Data
When you use our AI-powered body scanning feature, we process:
- Photos and Images: Body scan photographs that you submit for posture analysis. These images are processed using our AI technology to identify body landmarks and alignment patterns.
- Posture Metrics: Joint angles, spine curvature measurements, symmetry data, and posture scores generated from your scans.
- Scan History: Your historical scan results to track posture improvement over time.
2.3 Technical Data
- Device type, operating system, and browser information
- IP address and approximate geolocation
- App usage patterns, session duration, and feature interactions
- Crash reports and performance data
3. How We Use Your Information
We use the collected information for the following purposes:
AI Posture Analysis
Processing your body scan photos to generate accurate posture assessments and personalized exercise recommendations.
Progress Tracking
Storing your scan history to show posture improvement over time and adjust exercise programs accordingly.
Service Improvement
Analyzing anonymized usage data to improve our AI models, features, and overall user experience.
Communication
Sending you important updates, posture reminders, exercise tips, and responding to your support requests.
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
- Access Controls: Strict role-based access controls limit who can access your personal information within our organization.
- Image Processing: Your body scan images are processed securely and are never shared with third parties for advertising purposes.
- Regular Audits: We conduct regular security audits and penetration testing to identify and address vulnerabilities.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating the Service (e.g., cloud hosting, analytics, payment processing).
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: When you explicitly authorize us to share information (e.g., sharing progress with a healthcare provider).
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, including body scan images and posture history.
- Portability: Request your data in a portable, machine-readable format.
- Opt-out: Opt out of marketing communications at any time.
- Restriction: Request restriction of processing of your personal data.
To exercise any of these rights, please contact us at privacy@posturia.com.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. You can request deletion of your data at any time. After account deletion:
- Personal information is deleted within 30 days.
- Body scan images are permanently deleted within 72 hours.
- Anonymized analytics data may be retained for service improvement.
- Backup copies are purged within 90 days.
8. Children's Privacy
Posturia is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place, including Standard Contractual Clauses and compliance with applicable data protection regulations such as GDPR and CCPA.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Posturia Inc., San Francisco, CA 94102, United States